Patient Support & Clinical Concierge
How Can We Help You Today?
Have questions about doctor appointments, telemedicine video sessions, or billing? Our dedicated support and clinical concierge team is ready to assist.
24/7 Emergency Dispatch Rapid <2hr Response
24/7 Clinical Emergency
+880 1800-HEALTH
Free nationwide clinical helpline & ambulance
Email Support
support@healthcare-platform.com
Inquiries, prescription assistance & billing
Headquarters & Clinics
HealthCare Tower, Level 4-8
Dhanmondi, Dhaka 1205, Bangladesh
Operating Hours
Hospital ER: 24/7/365
Telehealth Doctors: 8:00 AM - 11:00 PM Daily
Send Us a Direct Message
Fill out the form below and our clinical team will get back to you promptly.
Frequently Asked Questions
Quick answers to common patient & booking inquiries
Navigate to 'My Appointments' on your dashboard or click the green 'Join Room' alert on your top notification bell. You can access the encrypted WebRTC room directly from Chrome, Safari, or Edge without downloading any third-party software.